FAQ: About Us

What is ModHomeGoods.com?

ModHomeGoods.com is a family-owned business with over 55 years of experience in retail and wholesale, including over 20 years in e-commerce and 10 years in manufacturing. Our global supply chain and direct buying/manufacturing ability ensure top-quality products at a fraction of retail prices.

Why should I buy from ModHomeGoods.com?

Our customers appreciate:

  • Free shipping
  • Free return shipping within 30 days
  • Up to 75% off retail prices
  • Expert customer care
  • Secure online shopping
  • Thousands of items in stock
  • Fast shipping within 24-48 hours

We also offer:

  • The lowest prices guaranteed
  • 5% bonus store credit on all orders
  • No retail overheads
  • Expertise from shipping millions of items each year

What is ModHomeGoods.com's Sustainability Initiative?

We partner with Eden Project to plant trees with every purchase. Trees absorb carbon dioxide, helping to fight climate change. Our initiative supports reforestation and provides jobs in project nations. Join us in making a difference for the planet while beautifying your home.

Do you have a privacy policy?

Yes. Click here for our detailed privacy policy.

Where is ModHomeGoods.com located?

Our headquarters is at 480 Hibiscus St Unit 109, West Palm Beach, FL

Here is the updated Help Center About Us FAQs for ModHomeGoods.com with the correct address:

Do you have a showroom?

Yes, located at 480 Hibiscus St Unit 109, West Palm Beach, FL 33401.

What are people saying about ModHomeGoods.com?

 See customer reviews on Google, Reseller Ratings, Sitejabber, and Trustpilot.

Does ModHomeGoods.com have a buy-back program?

Yes, select hand-knotted items purchased within the last 3 years are eligible for our buy-back program. Steps for initiating a buy-back:

  1. Take clear pictures of the item.
  2. Email photos and order ID to info@modhomegoods.com.
  3. Receive an estimated offer.
  4. Ship the item for final inspection.
  5. Accept the final offer and receive store credit.

Do ModHomeGoods.com products have a manufacturer's warranty?

Yes. Our limited lifetime warranty covers defects in material or workmanship under normal use. Contact us with photos of defects to initiate a warranty claim.

Does ModHomeGoods.com offer a designer or trade discount?

Yes, with benefits including 15% off listed prices, tax-exempt status, dedicated customer support, and free shipping. Apply here.

We Are Open!

Order Online 24/7

Order Chat and Email Customer Service 24 Hours A day, 7 Days A Week.

Contact Information

Headquarters & Distribution Center

Modhomegoods.com
480 Hibiscus St Unit 109,
West Palm Beach, FL 33401
Showroom
(561) 778-6891

Warehouse

480 Hibiscus St Unit 109,
West Palm Beach, FL 33401