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FAQ

Order

Checking the status of your orderModifying your shipping address?Requesting changes or cancellations after placing an order?

Shipping

Inquiry about shipping costs
Tracking your order
Estimated time for shipping and delivery

Returns & Refunds

Initiating a return
Understanding the return policy
Timeframe for receiving a refund

Account

Creating a new account
Updating your password

About Modhomegoods

Details about modhomegoods.com
Reasons to choose modhomegoods.com
Information about our sustainability initiative

Modhomegoods

How do I remove wrinkles from my new rug?
How do I clean my rug?
How do I choose the right size?

Do you still require assistance?

For prompt solutions to frequently asked questions, please refer to the FAQs provided above. If you

have an inquiry that hasn't been addressed, you can reach out to us through the following options:

Call

(561) 778-6891

Agents are ready to assist 7 days a week, from 9 am to 6 pm EST.

Chat

Find the chat button at the bottom right of the page.
Agents are available for chat support 7 days a week, from
9 am - 6 pm EST.

Email

Click Here to access our contact form. Agents are available via email with extended hours.